Under the direction of the Executive Director of Compliance, the Associate Director of Compliance supports and assists in fostering and monitoring compliance with applicable federal and state laws and regulations, other legal obligations, and institutional policies and procedures governing the administration of the principal functions within Student Financial Services, other intersecting administrative offices/departments, and the relevant constituencies within the schools.
The Associate Director of Compliance will help ensure that the applicable policies and procedures within the applicable offices are fully documented and adhered to.
Principal Duties and Responsibilities:
Participate in the continual review of services and planning efforts aimed at delivering compliance oversight; Execute the monthly and quarterly testing/process reviews included in the office's Quality Assurance Program; Manage the tracker for completion of corrective action, as well as, all corresponding communications; Support the reporting of the monthly/quarterly results.
Conduct ongoing monitoring of critical regulatory requirements and certification, including for purposes of the Federal Student Aid Program Participation Agreement; Assist in the annual development, coordination and execution of the office's compliance plan, including managing the regulatory matrix and controls inventory.
Assist in the interpretation of federal and state regulations, institutional policies, guidelines and professional literature; Act as a resource for others when clarification is needed; Remain current and abreast of changes to pertinent legislation and regulations; Research regulations as necessary and maintain the office's corresponding tracker; Complete and/or provide support for impact analysis of new regulations; Disseminate accurate and timely information to the community as it relates to applicable laws and initiatives.
Conduct reviews of institutional policies and procedures to foster compliance with the relevant federal, state and institutional requirements, as well as, to support the daily management and effective administration of Title IV and Title VII student financial aid programs; Maintain the office's inventory of policies and procedures and the central repository of official filings; Track the completion of corrective action as it relates to incomplete or revised policies and procedures; Act as a resource for the development and review of the department's policies and procedures.
Track and assist in the review of all communications both at the schools and centrally to ensure compliance with the regulatory requirements, including but not limited to websites, publications, and student notifications; Support the annual review of required disclosures such as Consumer Information; Assist in the coordination with other offices/schools to ensure corrective action is taken as needed in any actual or potential instances of non-compliance; Facilitate the completion and submission of the annual communications certification by the pertinent offices.
Work with other administrators University-wide to research compliance matters and recommend solutions, including assisting in the collection of documentation, investigation, review, and reporting.
Participate in committees and task forces that require the active involvement of the Compliance Office.
Assist in the RFP/RFI processes for third-party servicers including the selection and evaluation of suggested lenders, loan and payment products; loan servicers, collection agencies and others.
Support all activities relating to both internal and external audits in which the Compliance Office participates or which it manages; Collaborate with auditing entities and other offices in the memorialization of all federal and state reporting, adoption of operating standards and effective controls, including the implementation of defined policies and procedures, and tracking of corrective action.
Assist with presentations on compliance topics and in the development and execution of training efforts for SFS and the broader University community, including the required annual compliance training of financial aid officers and staff.
Collaborate with operational areas in the preparation and submission of reports as required by the Department of Education or other legal requirements; Generate and review regular reports to measure the department's compliance with regulatory requirements.
Perform other duties and participate in projects as assigned.
A Bachelor's degree plus a minimum of 4 years related experience is required.
A degree, credential or certification in accounting, auditing, or legal-related studies preferred.
At least three years of experience in institutions of higher education (particularly in auditing, financial aid, or an intersecting function with federal or state aid programs) or in the Department of Education's relevant functions highly preferred.
Must be knowledgeable of federal and state regulations as they relate to Admissions, Student Financial Services and the Registrar.
Candidates should have experience with systems and processes associated with the administration of federal (Title IV and Title VII) and state aid programs, including student lending and federal reporting requirements.
Excellent organizational, analytical, written, and verbal skills are a must. Must be self-motivated and able to balance multiple priorities and deadlines simultaneously. Ability to work with multiple offices is necessary. Time management skills are essential and some experience managing projects.
Strong data analysis and proficiency with spreadsheets a must.
In addition, the successful candidate must be able to work well with all levels of employees, be flexible in nature, have sound judgment with an open and collaborative style that encourages teamwork and cooperation beyond the immediate team to the broader organization. Must have a passion for excellent customer service.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Internal Number: 501524
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