| Under general direction of the Vice Chancellor - Planning, Budget & Administration, the Associate Vice Chancellor provides leadership, vision, planning and direction for large, complex operations within Auxiliary Services. Auxiliary Services is comprised of five (5) operations, with a combined budget of over $120 million, over 300 career staff, over 950 student staff, and 2.6 million in building square feet on 160 acres. The 5 operations include: Auxiliary Administration; Campus Business Services (CBS); Early Childhood Services (ECS); Housing, Dining & Hospitality Services (HDHS); and Transportation Services. Auxiliary Administration centrally supports all departments within Auxiliary Services, providing central financial and administrative services. This includes budget, finance, receivables, payables, cash office, policy compliance, audit response, student employment office, and administrative support for human resources and shared services. The central office also provides for the management of all Auxiliary assets, which requires coordination with Planning, Design & Construction, Capital Asset Strategies, and Facilities Services. This includes funding and managing capital projects, $5 million to $10 million per year. Campus Business Services (CBS) provides various business functions that support the campus. Early Childhood Services (ECS) provides high quality, cost effective early care and education programs for children of UCR faculty, students, staff, and community. Housing, Dining & Hospitality Services (HDHS): Housing Services provides on-campus housing to about 7,000 students in three housing types: Residence Halls, Apartments, and Family Housing. Dining Services provides dining to the entire campus in residential dining, retail dining, convenience stores, food trucks, and vending. Hospitality Services provides conference and event services and catering. Transportation Services provides parking, fleet, and alternative transportation services.
Education Requirements
Degree Requirement
Bachelor's degree in related area and/or equivalent experience/training. Required
Advanced degree Preferred
Experience Requirements
Experience Requirement
10 - 15 years of related experience. Required
Experience overseeing auxiliary service units. Preferred
Minimum of 8 years experience leading and developing teams. Required
Previous supervisory/managerial experience. Preferred License Requirements Certification Requirements
Certification Requirement Educational Condition Requirements
Condition Requirement Key Responsibilities
Description % Time
Determines and establishes organizational structures and supervisory relationships; often responsible for managing a major segment of the organization.
• Provides vision, programmatic leadership and input for implementing short term and long vision for all Auxiliary operations based on the University Strategic plan, current trends, changing needs and demographics, working with department directors, campus senior management, and the Office of the President. 20
Manages, prepares, administers, and directs organization-wide programs.
• Through several subordinate managers, reviews, assesses and develops new programs as needs emerge. Provides effective and inspiring leadership by being actively involved in programs and services, developing a broad and deep knowledge of the organizations' programs. Promotes a culture of high performance, leads the performance management process, enforces accountability, and develops leaders. 20
Participates with other higher-level managers to establish organization strategic plans and objectives. 10
Makes decisions on administrative or operational matters and ensures achievement of operation's objectives (operational and budget processes, academic and/or staff FTE, finance, recharge administration, fundraising, human resources, IT and space planning). 10
Instills strong management practices among subordinate managers.
• Provides for all staff a strong day-to-day leadership presence. Structures and leads teams to deliver outstanding services to the campus community. Establishes organizational structures and supervisory relationships. 10
Represents the organizational unit in organization-wide and systemwide meetings and discussions. 5
Plans, designs, influences and implements organization-wide processes.
• Partners with central campus offices to develop best practices and internal processes that support the organization's objectives. 5
Interacts with higher-level management on controversial situations, customer negotiations, or influencing and persuading other high level managers. 5
May coordinate/oversee activities for other UC locations or external universities. 5
Advises senior managers on controversial situations, customer negotiations, or influencing and persuading other high level managers. 5
Negotiates and directs agreements with other institutions, community enterprises and contracts for facility usage and employment services. 5
Knowledge, Skills & Abilities
Knowledge/Skill/Ability Requirement
Skills in establishing and implementing customer service standards. Excellent ability to establish metrics for department and employee goals which measure effectiveness of contributions to efficient operations of department. Required
Advanced project management skills, including the capability to manage capital projects. Required
Advanced knowledge of financial analysis and reporting techniques; human resources and risk management planning; accounting and payroll. Required
Excellent skills to work collaboratively and act persuasively in sensitive situations; skills in conflict management techniques. Required
Advanced skills in strategy development, systems planning and change management. Required
Advanced knowledge of administrative management theory and ability to translate knowledge into practice. Required
Strong knowledge of common organization-specific and other computer application programs. Required
Excellent leadership abilities to oversee multiple functions or departments through subordinate managers. Required
Ability to establish mission and goals at the macro-level; to lead subordinate management to develop goals in alignment with mission. Required
Demonstrated skills in employee supervision and HR administration. Interpersonal skills to effectively lead, motivate and influence others. Required
Ability to work effectively with a wide range of constituencies in a diverse community. Required
Strategic mindset with an ability to think through complex challenges, develop collaborative solutions and execute in ways that align with the organization's core values, with political savvy. Required Special Requirements & Conditions
Special Condition Requirement
Must pass a background check. Required
Travel Required
Travel Outside of Normal Business Hours Required Other Special Requirements & Conditions
Level of Supervision Received
General Direction
Environment
Working Environment
Campus Other Requirements
Items Used
• Standard Office Equipment Physical Requirements
• Bend : N/A
• Sit : Frequently
• Squat : N/A
• Stand : Occasionally
• Crawl : N/A
• Walk : Occasionally
• Climb : N/A Mental Requirements
• Read/Comprehend : Constantly
• Write : Frequently
• Perform Calculations : Frequently
• Communicate Orally : Constantly
• Reason & Analyze : Constantly Environmental Requirements
• Is exposed to excessive noise : No
• Is around moving machinery : No
• Is exposed to marked changes in temperature and/or humidity : No
• Drives motorized equipment : No
• Works in confined quarters : No
• Dust : No
• Fumes : No Critical Position
Is Critical Position: Yes
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PI128714431
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