Working Title: Associate Director of Student Accounts
Position Number 01080800
Division Finance and Administrative Affairs
Department B021402 Accounts Receivable
Position Type Non-Teaching Academic Staff
Appointment Type Ongoing/Probationary
FLSA Status Exempt
Posting Type Staff
Introduction (Description of School/College/Dept/Program)
Who We Are: UWM, a doctoral/research intensive university, is Wisconsin's premier public urban university and offers a comprehensive liberal arts and professional education at the undergraduate and graduate level to over 25,000 students. UWM takes pride in being a student-centered institution that is deeply committed to diversity in its student body, faculty and staff, and programs. Our tree-lined, 104-acre campus is located on Milwaukee's upper-eastside, one of the city's most attractive residential areas and home to many faculty, staff, and students. For more information, please visit our website at www.uwm.edu
What We Offer:
Innovative, collaborative, and casual-work environment with flexible work/life balance schedules
Challenging and progressive career development
Excellent comprehensive benefits package
On-site health & wellness programs
On-site affordable day care
Best practice PTO policies and paid holidays
Open communication, recognition programs, and team-building events
And much more to motivated, results-oriented individuals who want to make a real difference in their community and role
Job Summary The Associate Director of Student Accounts/Associate Bursar role is a department leader in the Business and Financial Services division and reports directly to the University's Bursar. This position oversees the billing and collection of over $250M annually in student tuition and fee revenue and is directly responsible for managing student accounts, campus-based loan-processing, student and non-student accounts receivable functions, and managing the integration of customer service for student financials. The role supports a team of 3 Account Specialists (collectors), 2 Accountants as well as 5-8 students and front-line staff (student and employees). This role serves as a key thought partner in student account management and accounting policies and procedures at University of Wisconsin-Milwaukee.
2+ years of experience providing billing or collections, or account related customer service-related duties
1+ years of experience leading, supervising, directing, or coordinating the work of staff
Bachelor's or advanced degree in Business, Accounting, Public Administration or related field by date of hire
2+ years of experience leading, supervising, directing, or coordinating Bursar related functions
1+ years of experience leading, supervising, directing, or coordinating projects (project management)
Experience with an integrated or One Stop model of delivery of student financial services
Application Instructions Interested applicants are required to apply online and provide:
A cover letter addressing your education/experience as it applies to all minimum and preferred qualifications,
A resume, and
A document listing the names and contact information for three professional references.
In instances where the Search and Screen Committee is unable to ascertain from a candidate's application materials whether she/he meets any of the qualifications, they will be evaluated as not meeting such qualifications. UWM will not consider paper, emailed or faxed applications. Apply electronically at: https://jobs.uwm.edu/postings/33105 by the application deadline date of December 5, 2021. Questions about this position should be directed to Tony Rome at firstname.lastname@example.org.
Application Notes For this position, applicants are required to apply online. UWM will not consider paper, emailed or faxed applications. Additionally, applicants must complete all required fields and attach any required documents. The process is complete when the message “Your application has been submitted” is displayed and you receive a confirmation number.
UWM is an AA/EO employer: All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity/expression, disability, or protected veteran status.
UWM provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact email@example.com or 414-229-4463. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.
Confidentiality of Applicant Materials
UWM is a State agency and subject to Wisconsin's Open Records Law. UWM will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin's Open Records law. In certain circumstances, the identities of “final candidates” and/or the identity of the appointed applicant must be revealed upon request.
CBC and Reference Check Policy
Employment will require a criminal background check. UWM takes the prevention of sexual misconduct seriously. As such, you and your references will be required to answer questions regarding any past findings of sexual violence and sexual harassment or any pending allegations of sexual violence or sexual harassment.
Annual Security and Fire Safety Report (Clery Act)
For the UWM Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see http://www.cleryact.uwm.edu/, or call UWM's Dean of Students Office, Student Union 345 at (414) 229-4632 for a paper copy.
In compliance with federal law, all persons at the time of their start date will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Title and Total Compensation Project
The University of Wisconsin System is engaged in a Title and Total Compensation (TTC) project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change in 2021. Job duties and responsibilities will remain the same. For more information please visit: wisconsin.edu/ohrwd/title-and-total-compensation-study/