TROY UNIVERSITY is a comprehensive public institution serving more than 20,000 students worldwide at four campuses in Alabama, multiple sites throughout the United States, multiple international locations, and through an extensive online learning program.
Troy University is currently accepting applications for the following positions:
Associate Vice Chancellor of Financial Aid:
The Associate Vice Chancellor of Financial Aid position is responsible for managing and leading the coordinated delivery of financial aid services for all Troy University campuses and locations; working with the Student Services staff and academic leadership to maximize current resources and increase future financial aid resources; monitoring and advising university leadership on financial aid policies and issues; and developing a service-oriented financial aid access and delivery system to meet the present and future needs of the university.
Additional responsibilities include:
Participating in the design and implementation of student information systems related to financial aid to meet the needs of both traditional and non-traditional students at multiple locations.
Balancing institutional policies in accordance with the individual needs of students, and articulating a vision for the financial aid offices that promotes the concept of effective service to all constituencies.
Developing institutional financial aid processes to support policies that maximize enrollments and minimize student loan debt and keep institutional default rate within Federal parameters.
Developing and marketing creative funding strategies in the recruitment and retention of students.
Working closely and collaboratively with both system-wide and on-site academic and administrative leadership.
Managing student financial assistance audits and maintenance of required documentation for all program participation.
Supervising the management and coordination of a system financial aid database, file transfers, batch processes, and student loan management and counseling services.
Obtaining and updating Title IV Eligibility and Participation Agreement listing all campuses and teaching sites throughout Troy University.
Building staff efficiencies to maximize the effort in financial aid delivery to students.
Understanding and commitment to the NCAA compliance process for student athletes and assisting with implementing these requirements in the areas of financial aid, admissions, etc.
Developing and managing a coordinated financial aid policy handbook.
Understanding VA compliance and delivery of benefits to eligible students
Master’s degree in a related area
Minimum of seven years of progressively responsible experience in Financial Aid