About Longwood University:

A comprehensive university with a strong liberal arts foundation, Longwood has a distinctive mission to develop citizen leaders who are prepared to make positive contributions to the common good of society. Founded in 1839, Longwood is the third-oldest public university in Virginia. 

Longwood is part of the proud tradition of higher education in the Commonwealth of Virginia. Roughly one hour’s drive from Charlottesville, Lynchburg, and Richmond, Longwood is located in the historic two-college community of Farmville. Longwood currently has approximately 4,800 undergraduate and graduate students and 38,000 alumni. It maintains affiliations with the neighboring Robert Russa Moton Museum of civil rights history and the Longwood Center for Visual Arts, a nationally accredited university art museum. A member of the Big South Conference, Longwood competes at the NCAA Division I level.

Job Description: 

Longwood University invites qualified applicants to apply for the position of Associate Bursar for Auxiliary Services (FA087) in Cashiering and Student Accounts. The successful candidate will lead the auxiliary services (Lancer Card Center and Parking Administration) function of the Bursar’s office as well as manage all aspects of student and third party refunds, and will be responsible for other duties as assigned. 

Essential Responsibilities and Duties: 

Manage Lancer Card Center

• Oversee Lancer Cash process including promotion, sales, and vendor services
• Maintain Lancer card policies and educate campus of policies
• When necessary create, issue, distribute, and activate Lancer Cards for students, faculty/staff and contractors

Manage Parking Administrative Services

• Develop parking reports and evaluate data
• Maintain parking policy and educate campus of policies
• Manage the permit process (creation, sales, distribution)
• Retain student parking data in the AIMS parking software

Manage Student and Third-Party Refund Services

• Coordinate cash handling services and fiscal reconciliations for auxiliary services
• Coordinate refund calendar with other campus departments and schedule all process changes relating to student refund processes
• Continuously improve refunding processes for all areas of the department to ensure all refunds are processed timely and accurately and within university, state, and federal policy
• Serve as the customer service coordinator for Cashiering, Student Accounts, and all student Auxiliary Services

Requirements: 

• Master’s degree in Business Administration preferred, or Bachelor’s degree or equivalent combination of work experience and/or training
• Experience supervising, coaching and developing performance plans for staff
• Strong understanding of cash handling and accounting principles
• Strong customer service background
• Demonstrated strong organization skills and attention to detail
• Excellent written and oral communication skills
• Proven track record of professional conduct

Preferred Experience:

• Work experience with ID card process and systems
• Experience with marketing, sales, and working with vendors
• Experience administering and communicating policies
• Experience working in higher education and with financial aid

Additional Information:

This position is a full-time, administrative & professional faculty, exempt position. Commonwealth of Virginia benefits accompany this position. A successful criminal background investigation is required. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply. 

In compliance with the Americans with Disabilities Act (ADA), Longwood University will provide, if requested, reasonable accommodations to applicants in need of accommodations in order to provide access to the application and/or interview process. You are not required to note the presence of a disability on your application. If, however, you require accommodations in the application and/or interview process, please contact the Office of Human Resources at 434-395-2074 or humres@longwood.edu.

Per CFR: Title 34, the Title IX Coordinator’s contact information can be located through this link http://www.longwood.edu/titleix/.

A diversified workforce is an important part of our strategic plan.  EOE/AA

Application Instructions:

Review of applications will begin immediately and continue until the position is filled, position posted 4/8/22. To apply for this position, qualified applicants must complete the online information section and questions, and attach (under Resume) a letter of interest, resume, and names and contact details of three references. Link to apply:  https://longwood.interviewexchange.com/jobofferdetails.jsp?JOBID=145115.