The Director of Strategic Analytics & Insights will be an action-oriented leader who brings the University of Arkansas’s data to the next level of strategic use through application of the incumbent’s experience, knowledge, leadership, and collaborative skills in business intelligence, data science, and higher education institutional research and assessment.
The Director partners with university leaders to support institutional decision-making capability through data driven change leadership, relationship building, senior leadership, compelling communication, and reliable analytics and reporting. The incumbent mobilizes institutional effectiveness and change by supporting high levels of understanding, analyzing, and using data for strategic decision making throughout the organization.
The ideal Director uses curiosity to drive probing questions, complex problem solving, and critical reviews leading to actionable deliverables within campus units. The Director also leads the strategic analytics and insights team (formerly Institutional Research and Assessment or “INRS”) to deliver high-quality capabilities and solutions in an agile way. This leader builds relationships with unit partners across the institution, offering data-driven insights, sharing ownership of unit strategies and meaningful outcomes.
This leader is a compelling communicator that balances what resonates with audiences with what supports operations, builds a mindset of excellence and adaptability, and fosters trust with stakeholders. The director shapes the team's mission-critical capabilities such as project leadership, client engagement, and resource and risk management. The position also ensures external stakeholders and data collection is managed effectively and proactively shares analysis of external reporting/survey with leaders to assess performance, goal attainment, or altered strategic directions.
Working closely with the Provost and VCFA as well as other Vice Chancellors as necessary, the Director ensures leadership alignment on all strategic data services; supporting response to information requests by internal and external constituents such as academic units, the Arkansas Legislature, and the Arkansas Department of Higher Education; and serving as the University’s representative to external data collection and analytics entities.
Minimum Qualifications: (Essential for the job – the applicant must possess at the time of hire)
Education: Bachelor’s degree in: Business administration or field of science (computer science, mathematics, engineering, statistics, clinical/hospital discipline, or administration)
At least five years of experience in business administration, business intelligence or field of science (computer science, mathematics, engineering, statistics, clinical/hospital discipline, or administration, etc.)
At least five years of proven project leadership experience
At least five years managing and directing employees
At least five years data visualization experience
At least three years of advanced knowledge of higher education data management and reporting systems
Microsoft Project or other project management software experience
Experience in two or more of the following: Data Warehouse technologies, ETL tools, SQL Syntax, MS SQL Database, Oracle Database
Experience with Data Visualization Tools – Power BI
Must have experience using Microsoft Office
Must have experience in system automation (Powershell Scripting)
Managing and staying within budgets
Excellent project management, communication, and interpersonal skills
Ten years of experience in business administration, business intelligence or field of science (computer science, mathematics, engineering, statistics, clinical/hospital discipline, or administration, etc.)
Ten years of proven project leadership experience
Ten years managing and directing employees
Ten years data visualization experience
Five years of advanced knowledge of higher education data management and reporting systems
The University of Arkansas is one of the nation’s top public research universities. Our ideas, solutions and collaborations make communities and economies stronger. The opportunities and skills we provide make lives better. We envision a better world and we’re determined to build it.
That 'students-first' philosophy is a big reason why the U of A is consistently ranked among the nation's top public research universities and best values. We work hard to ensure a low student-to-faculty ratio that promotes plenty of personal attention and mentoring opportunities. The Carnegie Foundation classifies the university as having "the highest possible level of research," placing us among the top 3 percent of colleges and universities nationwide.
Founded in 1871 as a land-grant institution, the University of Arkansas is the flagship of the University of Arkansas System. Our 27,000 students represent all 50 states and more than 120 countries. The U of A has 10 colleges and schools offering more than 210 academic programs. The University of Arkansas is accredited by the Higher Learning Commission.
Our picturesque campus is located in Fayetteville in the hilly northwest corner of Arkansa...s and includes two arboreta overlooking the Ozark Mountains. Some of the nation’s best outdoor amenities and most spectacular hiking trails are within a short drive of campus. Fayetteville is routinely considered among the country’s finest college towns, and the surrounding Northwest Arkansas region is regularly ranked one of the best places to live in the U.S.