Details
Posted: 19-Apr-22
Location: Boone, North Carolina
Type: Full Time
Salary: $110,000-$120,000
Categories:
Restaurant and Food Service
CASP Certification:
Not Applicable
Additional Information:
Employer will assist with relocation costs.
Position Title Executive Director of Campus Dining
Location Boone NC
Faculty Rank No
Provide Rank
Position Number 037091
Department Campus Dining - 170310
Position Summary Information
Minimum Qualifications Degree in Hotel/Restaurant Management or related field or 15+ years of related experience.
Prior experience running high-quality food services in a multi-unit, high-volume food services situation. Comprehensive knowledge of foodservice trends.
Understanding of how to create systems to manage and systematize at scale.
Must be able to teach and motivate supervisory staff, full-time employees, student management, student employees, and temporary staff to provide safe, nutritious meals while maintaining excellent customer service.
License/Certification Required Preferred Qualifications
Essential Duties and The Executive Director of Campus Dining is responsible for leading the strategic vision for the dining program and supporting the growing
Responsibilities
needs of the University.
The Executive Director will have ultimate responsibility for Residential and Retail Dining. The incumbent will strive to meet student needs, control costs, drive revenues, and constantly innovate and market effectively. The director will also provide tools and training to implement their vision for the $27M operation effectively.
Specific duties include, but are not limited to:
Work with the team to develop new and exciting themes and concepts, engage students, and monitor and maintain budgetary goals; Develop budget recommendations, maintain records, and review and adjust labor and food costs to achieve departmental goals and ensure the sustainability of operations;
Develop and implement projects with defined objectives, methods, timetables, and budgets to support the department’s strategic plan – the strategic plan calls for renovations of nearly all dining facilities in the next five years;
Ensure adherence to all HR standards for the state of NC and regulatory agencies; Manage vendor relationships;
Leverage technology to improve the customer experience – existing technologies include CS Gold, GrubHub, FSS/Net Menu, Scala, and social media platforms;
Demonstrate leadership in sustainability – Campus Dining currently sources more than 25% of items locally, including a significant composting program and plant-forward menuing;
Create training programs for all Campus Dining locations to develop and cross-train staff – ensure training programs in customer service, awareness of food allergies, cross-contamination, proper food handling, and cooking techniques are created and utilized;
Meet individually and as a team with management members to define operational goals and objectives and proactively provide recommendations on future enhancements to the program;
Strive to increase the diversity of the Campus Dining staff and leadership and create a welcoming and inclusive culture; Engage customers and encourage employees to do the same; and,
Collect feedback and utilize it to identify program enhancements.
Type of Position Full Time Position
Staff/Non-Faculty Staff/Non-Faculty
Lab School?
Appointment Type 1.0
Work Schedule/Hours Typical hours are from 8:00 am - 5:00 pm Monday - Friday. However, weekends and evenings are required to ensure all operations are being managed effectively.
Number of Hours Per Week 40
Number of Months Per Year 12
Mandatory Staff Yes
Physical Demands of Position Standing, sitting, lifting, and extensive use of computers.
Departmental Information
Departmental Users with Access John Eckman, Amy Roberts, Kerry Watson
Search Chair with access Amy Roberts
Search Chair Name Amy Roberts
Search Chair Email robertsaj@appstate.edu Name of Immediate Supervisor John Eckman Supervisor's Phone Number
Supervisor's Email eckmanjt@appstate.edu
Posting Details Information
Evaluation of Applications Begins 05/11/2022
Proposed Date of Hire
Applicant Pool Preference External (Post on the Web)
Recruitment Plan Search Firm is hired to recruit. No online applications accepted at this time until a finalist is selected.
Suggested Salary Range Commensurate with qualifications and experience
Posting Date 04/11/2022
Closing Date
Open Until Filled Yes
Pass Message Thank you for your interest in this position. The screening and selection process is currently underway and will continue until a successful candidate is chosen. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted.
Special Instructions to Applicants This posting is not able to accept online applications. For further inquiries please follow the process below:
Application Process
JDRQUEST&CO Global Executive Search has been retained to handle this position. Inquiries can be directed to the Principal Josh Reich.
Josh Reich
President
JDRQUEST&CO tel:(941) 921-7500
fax:(941) 866-2681
cell:(917) 445-2515
www.jdrquest.com
josh@jdrquest.com
Disability Accommodation Individuals with disabilities may request accommodations in the application process by contacting Maranda Maxey, Director & ADA/504
Information Coordinator, at 828-262-3056 or maxeymr@appstate.edu.
Quicklink for Posting https://appstate.peopleadmin.com/postings/33231
AA/EEO Statement Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.
Important Contacts:
Director of Human Resources/EEO Officer Office of Human Resources
330 University Hall Dr. Boone, NC 28608
(828) 262-3187
Office of Title IX Compliance 123 I.G. Greer Hall
Boone, NC 28608
(828) 262-2144
ADA/504 Coordinator & Office of Disability Resources Director Office of Disability Resources
224 Joyce Lawrence Lane/Suite 112 Anne Belk Hall Boone, NC 28608
(828) 262-3056
Diversity and Inclusion at We at Appalachian State University are committed to diversity, equity, and inclusive excellence both locally and globally.
Appalachian
We understand that the successful implementation of diversity, equity, and inclusive excellence is the responsibility of the entire university community, including alumni and official university governing bodies. A diverse campus community supports an influx of broad and distinct ideas that increase learning opportunities and strengthen the impact of our community as we work collectively to achieve a just experience for all.
We actively encourage, support, and promote a global mindset and an equitable environment where all will know that they belong and are safe to express their culture, identity, values, ideas, opinions, and creativity. We are committed to creating a culture of equity opportunity for all, one that has an expectation of fairness, justice, and equity-minded practice at all levels of the university community.
Background Check Statement Any offer of employment to a successful candidate will be conditioned upon the University’s receipt of a satisfactory criminal background report. Proper documentation of identity and eligibility for employment will be required before the hiring process can be completed. This position may or
Eligibility for Employment may not be eligible for H-1B sponsorship; EHRA positions are evaluated on a case-by-case basis. To request further information about
sponsorship for this position, please contact International Student and Scholar Services and Outreach at issso@appstate.edu
Supplemental Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
- Resume
- Cover Letter / Letter of Interest Optional Documents
- List of References with Contact Information
Minimum Qualifications Degree in Hotel/Restaurant Management or related field or 15+ years of related experience.
Prior experience running high-quality food services in a multi-unit, high-volume food services situation. Comprehensive knowledge of foodservice trends.
Understanding of how to create systems to manage and systematize at scale.
Must be able to teach and motivate supervisory staff, full-time employees, student management, student employees, and temporary staff to provide safe, nutritious meals while maintaining excellent customer service.
