Harvard's Financial Administration Department (FAD) is responsible for the stewardship of the University's finances, including related business processes and technology. FAD is dedicated to supporting the teaching and research mission of the University by providing outstanding financial services to the Harvard community; by providing support, guidance and consultation; by working to ensure compliance with University and federal guidelines; by mitigating risk; and by promoting the financial health of the University.
Risk Management and Audit Services (RMAS) is a department within Harvard University's Financial Administration that assists University management in identifying, managing, and mitigating risk by providing the following services: Financial, Operational, Compliance and Construction and Information Technology Audit, Enterprise Risk Management, Risk Strategy and Insurance, and Administration of the Anonymous Reporting Hotline.
As a key contributor to the University's risk financing program, the Senior Program Manager is a key player in the design, procurement, and administration of the university's casualty insurance and self-insured programs. Supporting the department's consultative approach, the candidate should expect to regularly interact with internal clients and partners to holistically assess and address risk through a variety of means including but not limited to contract and policy reviews, on-site meetings and assessments as well as interviews and research. The position will partner with the claims manager and Office of General Counsel on claims and coverage issues. The position may also be called upon to recommend solutions for addressing business risk based on objective consultation with experts, research and analysis. The position requires the ability to aggregate data and synthesize key themes for reporting to constituents and leadership. The Senior Program manager will be responsible for managing external service partners to optimize performance and the quality and timeliness of deliverables.
Typical Core Duties:
Continually evaluate current suite of risk financing solutions and underlying framework to ensure alignment with university's exposures, aggregate risk appetite, and specific goals and tolerances;
Maintain general fluency in the legal, regulatory, and governance environments impacting higher education;
Maintain fluency in the state of the insurance market as well as changing or emerging risk issues and their impact to the university;
Provide appropriate reports to guide leadership on policy renewal strategies, design specifications, and implementation timelines as well as financial analysis and comparisons;
Direct external service partners in timely delivery of quality work product at agreed financial targets. Maintain professional working relationships with representatives to maximize performance. Periodically measure and report on expected deliverables against established performance metrics as part of regular oversight duties;
Provide timely and practical guidance to internal clients' on-demand insurance inquires as needed;
Analyze exposure data and historical loss information to assess trends and identify opportunities for improvement;
Contribute to the department's annual budget projections and interim financial reports;
Participate in claims management with internal and external partners.
Identify opportunities to improve existing risk financing practices
Perform other related duties as required.
Certificates and Licenses
Associate in Risk Management (ARM) or Chartered Property Casualty Underwriter (CPCU) preferred
Interview and onboarding activity for this position may be conducted via telephone & Zoom video conferencing.
This position will be based in Cambridge, MA. FAD supports hybrid workplace models where business and team needs allow. Additional detail pertaining to this position will be discussed during the interview process. All remote work must be performed in a state in which Harvard is registered to do business (CA, CT, MA, MD, ME, NH, NY, RI, and VT).
The University requires all Harvard community members to be fully vaccinated against COVID-19 and remain up to date with COVID-19 vaccine boosters, as detailed in Harvard's Vaccine & Booster Requirements. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University's COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University's "COVID-19 Vaccine Information" webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/.
Harvard continues to place the highest priority on the health, safety and wellbeing of its faculty, staff and students, as well as the wider community. Information and details can be found via Harvard's Coronavirus Workplace Policies website: https://hr.harvard.edu/corona-virus-workplace-policies.
Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.
Job Function Finance
Department Risk Management & Audit Services
Time Status Full-time
Pre-Employment Screening Education, Identity
Commitment to Equity, Diversity, Inclusion, and Belonging Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.
EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
Bachelor's degree or equivalent work experience required
Minimum of 8 years' relevant work experience
Additional Qualifications and Skills
The following Additional Qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn.
Certifications: ARM, CPCU, CRM highly desirable (equivalent certifications will be considered)
Working knowledge of aligned risk management operations such as environmental health & safety, internal audit, business continuity planning, catastrophe modeling, construction wrap-up insurance, workers compensation program administration, capital planning and project management.
Familiarity with captives and regulatory and administrative requirements for administering self-insured programs.
Familiarity with industry practices/procedures regarding property & casualty claims administration, and claim/loss reserves analysis.
Ability to establish and maintain effective working relationships across the University, including employees, departments, service providers, insurance carriers and the community.