JOB SUMMARY This position applies analytical processes to the implementation, enhancement, and support of IT systems to meet business requirements. As such, it requires diagnostic and problem-solving skills, knowledge of business practices, the ability to conduct business process analysis, and detailed understanding of IT project management. This position provides functional and technical support for a variety of University software systems, including SAP Concur Travel, ESM Contract Management, ESM Purchase, ESM Source, and other related software. In addition, this position acts as a subject matter expert for projects related to travel, contracts, e-procurement, and sourcing. This position works closely with Business Services, Travel Services, Risk