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Job Title:
Associate Bursar, Student Account Services
Department:
Bursar's Office
College/Division:
General University
Job Details:
The Bursar's Office on the Macon campus is searching for an Associate Bursar, Student Services.
Responsibilities:
The purpose of this position is to plan, direct, and monitor all phases of service delivery and operation of the Mercer Bursar Office. This position is responsible for the management of receivables and reconciliation of University accounts, as well as the implementation of University policies and procedures. Implements processes to maintain University compliance with Federal and State regulations as they pertain to student finance; act as a resource for the university community with respect to student account issues including Cash Management and student tax. Provides leadership to ensure due diligence is performed on all student debts owed to the college. Responds to federal, state, and operational auditor inquiries.
Inspires and generates enthusiasm and commitment for the vision, mission, and core values of the University. Promotes employee growth and development through professional, technical, and academic programs and services. Makes effective decisions and produces results through strategic planning and development, implementation and evaluation of programs and policies. Sets goals and priorities that maximize the use of resources available to consistently deliver results; compares work performance and outcomes against standards to achieve quality results; holds self and others accountable for achieving results and achieving a standard of excellence.
This position works closely with the University Bursar and serves as a representative on committees and at University functions. This position is responsible for the management of three clerical and administrative employees.
Qualifications:
Bachelor’s degree in a related field, preferably in accounting or business, from an accredited college or university is required. Additionally, three years of related experience is required which should include: (1) Exceptional interpersonal and customer service skills and the ability to work with representatives from public and private entities and handle potentially sensitive situations. (2) Management, supervision, and extensive job related experience in hiring, managing, directing, and motivating staff. (3) Must be analytical and detail oriented. (4) Comprehensive knowledge of financial record keeping, procedures, and practices. Ability to interpret a wide range of written rules and regulations. (5) Effective written and oral interpersonal and communication skills, knowledge of business management principles, methods and procedures. (6) Thorough knowledge of policies, procedures, and outside regulations pertaining to Title IV and cash management. Ability to apply extensive expertise to complex problems, develop sound conclusions, and recommends new or revised policies. (7) Extensive experience in managing administrative operations and systems analysis.
Knowledge/Skills/Abilities:
Extensive job-related experience in hiring, managing, directing, and motivating staff. Strong leadership skills a necessity for the operation of the multi-function office. Must be a team player and ‘hands-on’ manager. Ability to provide an appropriate amount of structure, direction, and feedback to ensure a high level of group performance. Defines, delegates, and directs work in a flexible manner. Recognizes that proper delegation, communication, and the setting of priorities and goals help employees feel empowered and self-motivated.
Computer skills including Microsoft Office, Word, Excel and email required to perform all facets of position. Knowledge of CampusVue a definite advantage. Ability to perform management and administrative duties; analyze emergency situations accurately and take prompt action.
Ability to support Mercer strategic plan and ensure that business practices are consistent with our mission. Sets a high standard for integrity and respect and is consistently viewed as objective and fair. Engenders trust by communicating openly with others, shares feedback in a constructive fashion, and addresses problematic situations head-on in a spirit of positive confrontation. Serves as a model of cooperation, sharing, and goodwill. Skill and experience in customer service to fulfill the mission of Macon Bursar Office.
Knowledge and background in receivables management necessary in order to meet the University’s goal to reduce receivables and increase cash flow. Ability to maintain accounting records for funds, programs involving multiple transactions; compile, verify and reconcile financial data; prepare statistical and financial reports; research and resolve errors and discrepancies; read and interpret computer generated reports.
Flexibility and an innovative attitude required in order to implement policy changes and improvements to the operation of the department. Ability to use good judgment and make difficult decisions when warranted.
Skill in multi-tasking and prioritizing absolute necessity.
Effective written and oral interpersonal and communication skills, knowledge of business management principles, methods and procedures. Ability to speak well in meetings and represent the department and University in a professional capacity.
Exceptional interpersonal and customer service skills and the ability to work with representatives from public and private entities and handle potentially sensitive situations.
Ability to handle difficult people with graciousness on a consistent basis.
Background Check Contingencies: - Criminal History
- Credit Check
Required Document Attachments: - Resume - Cover letter - List of three professional references with contact information
Scheduled Weekly Hours:
40
Job Family:
Staff Student Operations Exempt
EEO Statement:
AA/EEO/Veteran/Disability
Mercer University recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives, and backgrounds.
Why Work at Mercer
At Mercer University, a Bear is more than a mascot: it's a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status quo. If you're seeking an environment where your passion and determination are embraced, then you want to work at Mercer University.
Mercer University offers a variety of benefits for eligible employees including comprehensive health insurance (for self and dependents), generous retirement contributions, tuition waivers, paid time off, technology discounts and so much more! For more information, please visit: https://hr.mercer.edu/prospective/
EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
The University will ensure equal opportunity for applicants and employees in all of its policies and practices, including, but not limited to, recruiting, hiring, transfers, promotions, compensation, benefits, layoff and recall policies, University-sponsored training programs, education, tuition assistance, and social and recreational programs. Persons needing reasonable accommodations under the Americans with Disabilities Act to participate in the application process or for other questions regarding employment at Mercer University, please contact Human Resources.
