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Assistant Director Hospitality Services – Dining Services and Business Operations
Provides leadership, guidance, and assistance related to the operations of the Knight Center, including conference planning and execution, hotel operations, and dining operations within the Knight Center facilities. Serves as a key point of contact for escalation, issue resolution, and a liaison for internal service providers. Models and fosters behavior that establishes and promotes a customer-centric mindset and a collaborative work environment. Develops and maintains effective working relationships with internal and external service providers, vendors, and stakeholders. Establishes expectations, standards, and accountability for the provision of services at the Knight Center. Ensures all services provided prioritize an exceptional customer experience. Serves as a member
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