Reporting to the Executive Director of the University Union & Auxiliary Services the Phoenix Store Manager provides general oversight, management and supervision of the Phoenix Store operations. This position is responsible for staff supervision, inventory management, budgeting, procurement, and customer service.  In this role, we are looking for a candidate that strives to create a welcoming, equitable and inclusive work environment.

To ensure consideration, please submit application materials by Sunday, February 9, 2025.

What You'll Do

• Directs and audits customer services and/or retail program operations to ensure customer service objectives are met.
• Develops and schedules unit operational work plans.
• Implements operational procedures, methods, and policies to achieve established goals, meet compliance requirements, and ensure effective service.
• Provides operational and strategic guidance to all unit staff.
• May create and monitor the unit operating budget and approve expenditures.
• Identifies, develops, and facilitates staff training opportunities.

MINIMUM QUALIFICATIONS:

• Bachelor's degree at time of hire from an accredited institution
• Demonstrated customer service skills
• Excellent communication and/or documentation skills

PREFERRED QUALIFICATIONS:

• Master's Degree in business, management, retail or related field
• Experience hiring, training and supervising staff
• Experience working in retail environment
• Experience purchasing inventory for retail store
• Experience working at a college or university college store