General Summary

We are seeking an Internal Audit Manager, who demonstrates subject matter expertise in operational internal auditing and the healthcare and/or higher education industry. Manages multiple complex internal audit projects. Manages and serves as a technical expert to internal audit staff. Partners with department leadership: Chief Audit Officer, Executive Director Operational Audits, and Associate Director to manage the day-to-day workflow of internal audit staff and completion of assigned internal audit plan. Develops and provides training to internal audit staff. In collaboration with leadership, researches and implements internal audit operating procedures congruous to the Office of Hopkins Internal Audits operations.

Performs assigned duties in accordance with the accepted professional standards requiring independence and objectivity; knowledge of accounting principles and standards, proper financial and administrative control procedures, and good business practices; ability to assess risk relative to the proper application of internal controls.

Reports To

• Associate Director, Executive Director Internal Audits or Chief Audit Officer

Specific Duties & Responsibilities

• In collaboration with Internal Audit leadership participates in the development of the annual internal audit plan.
• Develops internal audit plan in assigned areas, including performing effective risk assessments and meeting with institutional management to support the development of the annual audit plan.
• Oversee a portion of the annual internal audit plan, working with Executive Director Operational Audits and/or Associate Directors and in collaboration with other Internal Audit Managers to plan and staff audit projects.
• Manages multiple projects or single projects in complex environments supporting the overall completion of the annual audit plan.
• Responsible for overseeing the execution of audits, from audit planning through reporting.
• Plans complex internal audits by gathering specific relevant background information, e.g. financial results, policies and procedures, etc. from the institution’s information systems, web-based and other information sources
• Utilize organizational and regulatory knowledge to identify audit constraints and shape priorities.
• Negotiate audit parameters with Executive Director Operational Audits and/or Associate Directors.
• Ensure that all team members understand their individual roles and responsibilities.
• Design appropriate internal audit programs and time budgets based upon the review and evaluation of underlying financial and business risks.
• Oversee the development of the internal audit program for projects in assigned audit plan.
• Utilize advanced knowledge of Microsoft Office Suite applications and other business and audit-related software to conduct internal audit work and the extraction of relevant business data and its analysis using computer assisted auditing techniques, such as ACL software.
• Ensure all projects in the assigned audit plan address appropriate risks identified and concludes on risk management strategies, considering industry best practices and cost benefit.
• Prepare clear and concise working papers and other documentation supporting discussions, operational facts and results of testing to justify conclusions.
• Review and approve all workpapers on projects in the assigned audit plan.
• Communicate recommendations to management through logical, clear and concise written and oral means to gain understanding and agreement on audit issues and commitment to implement corrective action.
• Perform or oversee follow-up of internal audits to evaluate management’s implementation of action plans. Monitor overall status of open issues and hold assigned staff accountable to ensure timely validation.
• Monitor status of assigned audit plan and report progress to the Associate Directors and/or Executive Director Operational Audits timely and regularly.
• Evaluate customer feedback and lessons learned from meetings and identify possible improvement areas. Implement changes in future audits as needed.
• Oversees the activities of multiple internal audit teams to ensure effective utilization in completing assigned projects.
• Provide day-to-day support for assigned staff, e.g. create open lines of communication, provide regulatory updates, advise on difficult situations, etc.
• Participate in personnel development training and performance evaluation programs.
• Perform project evaluations on assigned internal audit staff. Provide input to Executive Director Operational Audits and Associate Directors on annual evaluations of assigned staff.
• Demonstrate an expert knowledge of external and internal organizational, environmental and regulatory issues. Educate team in regard to those issues.
• Interact appropriately with all levels of personnel including senior and executive leadership, building good working relationships across the Johns Hopkins Institutions.
• Nurture existing and develop new relationships with senior management to help achieve the department’s strategic plans.
• Represent department on assigned Institutional committees
• Mentor and guide internal auditor staff in the execution of their assigned projects.
• Demonstrate a thorough understanding of healthcare and/or higher education industry.
• Monitor changes in the industry and be able to understand the impact on your own work.
• Provide detailed progress updates of audits, including major findings and problems to Associate Directors, Executive Director Operational Audits, and Chief Audit Officer.
• Lead and/or direct work of audit staff regarding review of scope statements, audit programs, internal control questionnaires, audit work papers, and ensure timely progress and successful completion of projects.
• Research and recommend more effective ways of managing risks, performing controls, and improving operational efficiencies.
• Identify and develop new audit tools and techniques.
• Conduct specialized audits, projects or investigations requested by Institutional leadership.
• Represent department on assigned management committees and speak for department when Executive Director Internal Audits, Associate Directors and Chief Audit Officer are not present.
• Promote department image through quality work, sharing knowledge and professional dealings, and maintaining confidentiality of information.
• May be responsible for overseeing projects being performed by external professional services partners.
• In collaboration with Chief Audit Officer, Executive Director Operational Audits, and Associate Directors lead departmental continuous improvement efforts.
• Perform other related duties as requested

In addition to the duties described above:

• Subject matter expertise in the administration and operation of health insurance and managed care programs, including Medicaid and Medicare Advantage.
• Deep understanding of the regulatory environment for managed care, including CMS requirements, state/federal regulations, risk-bearing arrangements, and compliance considerations.
• Leadership of complex audits covering health plan functions such as claims processing, premium billing, encounter data, utilization management, risk adjustment, provider contracting, quality metrics, and related operations.
• Direct interaction with Johns Hopkins Health Plans (JHHP) Executive Leadership and Trustees to plan audits, communicate results, and advise on emerging risks and industry changes.
• Representation of Internal Audit on committees or workgroups related to health plan operations and governance.
• Collaboration with Internal Audit leadership to develop and refine audit programs, tools, and approaches specific to managed care.
• Preferred experience requirements focused on the health insurance industry, with ten or more years in audit/accounting roles supporting managed care products or health plan operations.

• Bachelor’s degree in accounting, business, or related field or field related to health care or higher education industry.
• Certified Internal Auditor (CIA) or Certified Public Accountant (CPA) designation. (If not currently certified/designated as CPA or CIA, must become certified/designated within two years of hire.)
• Eight years of accounting or audit experience in non-profit, healthcare or higher education setting.

• Supervisory experience.

Technical qualifications and specialized certifications:

• Experience with Microsoft Office Suite and computer assisted auditing tools (e.g., automated workpapers, and SAP and Epic information systems.

Technical Skills and Expected Level of Proficiency:

• Analytical Skills: Advanced
• Auditing Standards: Advanced
• Internal Auditing: Advanced
• Oral and Written Communications: Advanced
• Process Improvement: Advanced
• Project Management: Advanced
• Risk Analysis: Advanced
• Risk Control: Advanced

The core technical skills listed are most essential; additional technical skills may be required based on specific division or department needs.

Classified Title: Internal Audit Manager  
Role/Level/Range: ATP/04/PF  
Starting Salary Range: $85,500 - $149,800 Annually (Commensurate w/exp.) 
Employee group: Full Time 
Schedule: 37.5 M-F 
FLSA Status: Exempt 
Location: Hybrid/Eastern High Campus 
Department name: ​​​​​​​Johns Hopkins Medicine 
Personnel area: University Administration 

About Johns Hopkins University

The Johns Hopkins University (JHU) was founded in 1876 as the nation's first research university, dedicated to bringing the benefits of discovery to the world. JHU is the largest private employer in Baltimore and Maryland, making a large economic impact in the city and state. We enroll more than 30,000 full- and part-time students across nine academic divisions, offering in-person and remote learning in over 400 programs. Not only are we located in Baltimore, but we also have a presence in Washington, D.C.

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