Degree Audit & Academic Advising Specialist (HEOa) - Registrar's Office - (2 Positions)

POSITION DETAILS

The Degree Audit & Academic Advising Specialist supports the Office of the Registrar and works closely with the Chief Academic Advisor to ensure the accuracy and integrity of student academic records. This role is responsible for conducting degree audits using DegreeWorks and other tools, verifying graduation eligibility, assisting students with academic planning, and collaborating with academic departments to resolve degree requirement issues in a timely and compliant manner. The position also contributes to advising initiatives across campus.

(Campus-specific Information and duties)

• Conducts comprehensive degree audits using DegreeWorks to verify completion of general education, major, subplan, minor, and elective requirements.
• Reviews and processes substitutions and/or waivers to ensure accurate application toward degree requirements.
• Identifies degree deficiencies and communicates findings clearly to students, advisors, and academic departments.
• Assists with graduation clearance processes, including final degree audits and preparation for degree conferral.
• Advises students on academic planning and degree requirements.
• Reviews DegreeWorks audits with students to promote understanding of degree progress and remaining requirements.
• Responds to student inquiries via email, in-person, or virtual meeting sessions.
• Collaborates with the Registrar, advising units, catalog team, and academic departments to interpret academic policies and catalog requirements.
• Partners with the DegreeWorks team to ensure accurate degree requirements are reflected.
• Provides frontline support during peak registration and graduation periods.
• Maintains compliance with FERPA and institutional record-keeping standards.
• Creates and facilitates pre-advising resources for new students, including videos, checklists, and virtual sessions.
• Develop college-wide Student Success Workshops.
• Performs related duties as assigned.

QUALIFICATIONS

Bachelor's Degree and four years' related experience required.

Preferred Qualifications:

• Demonstrated analytical and organizational skills with strong attention-to-detail.
• Strong written and verbal communication skills with a focus on customer service.
• Experience using DegreeWorks or similar degree audit systems.
• Experience in a college Registrar?s Office and or advising unit in higher education.
• Familiarity with PeopleSoft or similar Student Information System, DegreeWorks or similar graduation audit system, Scheduler Builder, and Navigate, preferred.
• Knowledge of CUNY academic policies and degree requirements.

CUNY TITLE OVERVIEW

Administers College registration operations under management direction.

• Coordinates registration services such as grade collection entries and changes, publication of semester course offerings, final examination schedules, classroom scheduling and requests for student information
• Promotes policies and procedures in compliance with local, state and federal rules and regulations; advises College personnel regarding the development and implementation of responses to regulatory changes
• Oversees the conformity of record release procedures to management policies and legal requirements, including the Family Rights and Privacy Act (FERPA) and other applicable laws and regulations governing the confidentiality of student records
• Creates and reviews student communications from the Registrar's Office; ensures transcript and Degree verification requests are handled in a timely manner
• Recommends and implements improvements to office operations; assists with strategic planning
• Prepares reports and analyses on registration activities
• May train faculty and staff on retention techniques, record-keeping protocol and/or registration systems
• May supervise office operations and/or department budget
• Performs related duties as assigned.

Job Title Name: Enrollment Registrar Specialist

CUNY TITLE

Higher Education Assistant

FLSA

Non-exempt

COMPENSATION AND BENEFITS

Salary Range: $82,663 - $86,741. Salary commensurate with education and experience.

CUNY is in the process of implementing salary schedule increases. Once implemented, salaries of eligible employees will be adjusted by 3.5% effective 9/1/26, in accordance with the terms of the PSC-CUNY collective bargaining agreement.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

If you are viewing this job posting in CUNYfirst, please click on "Apply Now" on the bottom of this page and follow the instructions.

If you are viewing this job posting externally, please apply as follows:

Go to www.cuny.edu and click on "Employment"

Click "Search job listings"

Click on "More search options"

Search by Job Opening ID number 32162

Click on the "Apply Now" button and follow the instructions.

PLEASE NOTE THAT YOU MUST UPLOAD A COVER LETTER AND RESUME AS ONE DOCUMENT IN ANY OF THE FOLLOWING FORMATS: doc, .docx, .pdf, .rtf, or text format.

CLOSING DATE

June 13, 2026

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID: 32162

Location: City College of New York

Job Type: Full-Time

About CUNY City College of New York

With over 3,000 employees, our institution brings together some of the best talent in the City of New York and in the world as the flagship campus of the City University of New York. Our campus is accessible by most major train lines including Metro North, and is conveniently located in the heart of one of the greatest communities in New York City. Our dedicated faculty and staff are the heart and strength of our institution, and we strive to do our best to make their experience enjoyable and enriching.

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